Please read these service guidelines in conjunction with our Terms & Conditions. Note that these are guideline delivery prices.
The precise cost of a furniture delivery is automatically calculated at the checkout. It is worked out based on the area we are delivering to and the total weight and value of the items purchased.
||£75 – £199
||£200 – £249
||£250 – £499
||£500 – £749
||£750 – £1499
|Click & Collect
from London Store
London & M25
||£25 charge for 2-man service
Rest of England/Wales
Scotland & N.Ireland
Accessories will be shipped using a courier such as UPS or DHL and the shipping charges will be a fixed amount based on the above order value.
Furniture items will be delivered with our standard one man doorstep delivery unless a 2-man service is paid for (see above). The driver will be on his own and will not carry the items into the premises. We therefore recommend for larger items, such as Day Beds, Sofas, dining tables and larger benches, our 2-man delivery service.
This service includes the following:
- Delivery to customer within 7-10 working days from date of receipt of the complete order in our UK warehouse
- You will receive an email or a telephone call to make an appointment confirming a day and an AM/PM delivery slot if requested
- Customer is responsible for removing any breakables
- Delivery is to room of choice
- We will unwrap the goods and assemble where necessary
- We will remove any rubbish
Exceptions apply – some products that are too big for a two-men delivery and properties with problematic access are excluded and will be quoted separately.
Your order will be delivered to the address you supply us at the time of placing your order with us. Another Country Ltd. will do their best to deliver all orders within the lead time given, however these cannot be guaranteed. Special order or bespoke items may take longer and factory production problems or delays cannot be foreseen.
Please note that it may not be possible for us to delivery to some locations, so if you feel your area is not covered in the above table, then please call us for further assistance.
It is the responsibility of the customer to check the access to their property and ensure that the item purchased will fit through all doorways, stairwells and within the area of intended use.
Be aware that the goods are the customers responsibility from the point that we attempt to deliver them and the customer must accept the goods when they are ready to be delivered.
Where the customer does not comply with our attempts to deliver we reserve the right to cancel the entire or part of the order and charge the customer costs to cover for storage, delivery, shipping and insurance of the goods.
Another Country Ltd. will retain full ownership until such time that the goods have been paid in full.
Please note that we are unable to change an order or item after it has been entered into production.